Little Caesars Reviews

Based on 167 customer reviews from our shopper community, Little Caesars’s overall rating is 3.11 out of 5 stars and 64% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 80% of reviewers consider Little Caesars overall a good value option, based on a rating of 3.20 from 5 votes. The most common issues with Little Caesars are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 2.0, 1.0, 1.0 and 2.50.

3.1

167 Reviews

Overall Rating

5 Stars

27

4 Stars

78

3 Stars

2

2 Stars

7

1 Star

53

Good Value

3.2

Price & Quality

2.5

Shipping & Delivery

2.0

Customer Service

1.0

Return Policy

1.0

All Reviews (167)
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Daryl.Morris
May 11, 2023
"Ordred Pizza"
Ordred Pizza, got wrong pizza and it was stale and cold as if it has been sitting all day. No fault of doordash. Worse yet, i have called there 15 times and hung up on every time. BAD
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JordanMartinez
April 16, 2023
"Store Order ID: 1000666 • Store Location Number: 7522 • Order Number: 536"
Store Order ID: 1000666 • Store Location Number: 7522 • Order Number: 536
1) Sausage and green pepper pizza was the tale of two pizzas. The crust on one half was very, very thin and the other half was like a deep dish. Need to do a better job spreading out the dough.
2) Tried the cheese stuffed pretzel dough pepperoni pizza. No noticeable difference between regular crust. Barely any cheese on the pizza...must have used it all for the cheese stuffed crust even though I paid extra. Very disappointing.
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dali.saginashvili978
April 15, 2023
"Horrible"
Horrible. I called at least 10 to 15 times to place an order. No one answered not one of the calls. I had no choice but to go in and place or which I was trying to avoid waiting for a supreme pizza. The whole purpace of placing an order on the phone is to not wait and not I'm sitting here waiting. I was told by an employee that he has asked them to allow him to stay in the front to make sure calls are being answered but they refuse to let him do that.
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ticklishmouse703
April 15, 2023
"With the Pretzel crust"
With the Pretzel crust, if you add a thin Layer of yellow mustard. Like, a cheese stuffed crust. You might be on to something serious
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orangefrog536
April 02, 2023
"Poor quality"
I order from the Little Caesars on Henry St. in Muskegon, MI as it is the closest to me. Today my pizza wasn’t too bad, but the breadsticks were a tangled mess and weren’t even cooked thoroughly. It looked like an elephant had stepped on them. And when I ordered a couple weeks ago, the pizza and breadsticks tasted like they were a day old. Definitely not fresh. They also forgot our crazy sauce that we PAID for, and this is not the first time. I’ve used this location for several years, I’m saddened that the quality has gone down so much. It truly seems like the staff just doesn’t care. There’s no such thing as good customer service or pride in your work anymore. It’s a sad world we live in.
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smallgorilla876
March 10, 2023
"Was charged for crazy sauce that…"
Was charged for crazy sauce that supposed to come with the crazy bread and they argued that it doesn't come with it sorry but customer was right this time. Also they couldn't refund me for a drink I ordered and prepaid for because they were out of them.
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bluemeercat371
March 09, 2023
"Nasty azzz Pizza jus Disgusting"
I came into little ceasars 2 Days ago to get 2 pepperoni pizza’s on gretlot rd mobile,Al and I received uncooked pizza the dough wasn’t cooked all the way I AM 4 MONTHS PREGNANT and I haven’t stopped throwing up cause of that uncooked pizza y’all gave to me. What if my baby would have been affected by that or what if me and my unborn baby would have gotten more sick then I already feel then I would have sued you guys if me and my unborn child would have gotten food poisoning bc of that uncooked pizza this is ubsurbed while are y’all selling people raw and uncooked pizza that could kill us or worse make up sooo sick to where we are hospitalized little ceasars needs todo wayyyyyyy bettter with cooking the pizza the right way and the right temperature but nahh y’all made me sick and I don’t think I’ll be buying from y’all again that was the worst pizza I ever ate. Just think next time before y’all catch y’all a lawsuit y’all can’t come back from and that was the worst $15.00 I ever spent on 2 dang uncooked pizza’s.
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Regina.Larson
February 10, 2023
"It's not that bad"
It's not that bad.

I tried this place whilst on vacation, and I've got to say the tomato sauce was on point. The value was great compared to competitors. The garlic sauce wasn't the best, but the pizza was generally good.
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patrickszakel
January 27, 2023
"AWFUL! AVOID AT ALL COSTS!"
Where do I even start? The food is so stale, soggy, not cooked properly, just overall not appetizing. There's enough oil in the food to turn the place into a Valvoline instant oil change. I have speared a hog that tasted better than this crap. The whole atmosphere is so depressing. Almost as bad as a 2011 KFC on a Sunday, but I won't go that far. Employees give off a "I hate my life" kind of vibe. I swear there was a used syringe on the back counter. Unenergetic and dull responses from every single one of them it was like they haven't slept in 4 days. I wouldn't even eat here for free. It will cost more in medical bills because of the dysentery I get once I leave this rat hole. Never coming back ever again.
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FeleciaTerry
January 21, 2023
"Poor customer service"
On 12/30 we ordered pizza in the afternoon to be ready by 5 since we were expecting company at 5:30. When we arrived, the pizza was not only not ready but it hadn't been put in. Staff blamed other staff saying that it was put in wrong. They didn't immediately address the order but took their time addressing our concerns. A good business would have immediately took our order since we expressed our need. We didn't get the pizza until 5:30 and were glad our company was late. The next day we called to complain and they offered to refund our money. Three weeks later they haven't done that either. I will never buy from them again. Their customer service is poor!
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SethPeters
November 19, 2022
"Rude and incompetent cashier at the bar ( little Caesar Hillary’s)"
If there was option , I could have given zero star.
I went Little ceasear Hillary’s with Family for the dinner.
This place does not accept Amex. After placing order at the counter, I am told that Amex does not work, so lady at counter cancelled and I paid with Visa card.
After few minutes, I came to know she missed the item ordered (beer battered chips) in the order. So I had to go back and pay for beer battered chips.
Beer order was not available. Diet Coke was also not available.

I ordered LC pizza but got charged for BC pizza.
There is another problem menu says LC and BC .

The pizza are not labelled clearly as small or large.

The staff the counter are rude and incompetent to serve the customer.

Rather than apologising , I was criticised that I came many times at the counter and pointed the error to the lady.

Avoid this shift place.
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bluetiger899
September 29, 2022
"Why?"
Official sponsor of the NFL, but closed on Sundays? ‍ Makes no sense. Little Caesars could bank on Sundays. Bad business decision.
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BrettBoyd
September 22, 2022
"On Saturday September 17"
On Saturday September 17, 2022 I visit (LC) Little Ceasars Pizza place on 17th Ave and Camelback Rd in Maricopa County near the hours of 7pm. I ordered a 5 Meat Pizza and a order of Buffalo Wings. What I received was a PEPPERONI PIZZA. After discovering I had the wrong pizza, I tried calling there was no answer. So, on Sunday returned the pizza back where the purchase was made. The manager on shift stated I received a refund on Saturday night. After going back forth with of lack communication with management. I asked the gentlemen to view cameras, he states only District Manager have access to camera. Then I asked for a refund then gave me LC corporate number. Then I placed a called to Corporate on Monday September 19, 2022 however, I am still waiting for the call from Corporate about my 22 dollar a wrong pizza order ,,,,,,,,,,,, Where is my Money? Who did LC give it too?
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angrymouse560
September 09, 2022
"See Nakita S. for Great Customer Service"
I just left Little Caesars store 01586-00024 and The Customer Services was Excellent! I was greeted by a young Woman named Nakita S. She was professional, friendly and thorough. She told me my meal would be ready in 8 minutes. I went and sat in my car and 6 minutes later she took the initiative to hand deliver my food to me as I was sitting outside in my car. Nakita S. handed my food to me with a big smile and said, enjoy your food Sir! Thank you for coming in! Phenomenal Customer Service and a Great Attitude which unfortunately a rarity in our society! Nakita S. Is a Winner and an Asset to Little Caesars. Rev. Duane A. Landrum
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SergioNeal
September 05, 2022
"Don't False Advertise"
These little $#*!s dis not amswer th3xphonw like they were trying to avoid providing service i did also get sxreport from a ub driver who said he called ghem 15 x but then wventualy gor his monwy back if you kitfle $#*!es dont wanna work then domt oh also im a superior officer thining your all cool and $#*! with your crap I used to think rich peope are givng bribes ill give the bitxhes the death penalty they all aint $#*! to nobody I dont care dont wana work then dont you should be shut down coe false advertising I dont give a $#*! if the little $#*! is a billionaire i dont work for anyone and you never know who your fukn with they all aint $#*! to nobody

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Questions & Answers
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Is littlecaesars a scam or a legit company?

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purplepanda376
January 04, 2020

“Its legit. Its a pizza place that serves pizza, breadsticks and other similar items.”

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How easy is it to get a hold of customer service at littlecaesars?

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JeanneMcdonalid
January 04, 2020

“Theyre not hard to get ahold of when calling the store but Ive never called customer service.”

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What made you choose littlecaesars over similar businesses?

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JuddSanders
January 04, 2020

“I had a bad experience and wanted others to know .”

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